AI-Powered Candidate Selection Platform

Redesigned a recruitment workflow into an intelligent, user-friendly system- accelerating hiring decisions without compromising recruiter control or candidate fit.

Client/Context

HR Recruitment team of a global banking and finance client

Duration

6-month design and validation cycle

Role

Senior UX Designer

(Led strategy, research, and execution with 1 junior designer)

The Problem

The existing recruitment platform forced teams to rely on time-consuming manual reviews, leading to:

Unstructured candidate matching processes
Unchecked bias and evaluation inconsistencies
Technical legacy system limitations

For
who?

Recruiters
Sourcers
Hiring Managers
Candidates

Current
Challenges

4 million application manually reviewed
33k hrs screening per year
($17M)
Complex navigation in Oracle Recruiting Tool
Excessive clicks required
High loading time

AI Based
Solution

Faster insightful screening
Al powered match score/rank to surface top talent
Centralized candidate profiles
Reduced load times

Impact &
Benefit

Enables data informed
decisions
Easier and faster to prioritize high quality candidate

Goals

Business

Reduce time and cost per hire
Improve quality and consistency in candidate selection
Support scalable, data-driven hiring across roles

User

Help recruiters quickly identify top candidates
Provide clear explanations for Al-based rankings
Enable easy filtering and comparison of resumes

Design

Create a clean, intuitive interface
Ensure transparency in Al decisions
Design for accessibility and responsiveness across multiple devices

Research & Design Approach

Discover: Uncovering Pain Points

The objective included identifying key pain points in the current recruitment process by aligning user needs with business and product goals. This required the understanding of how Al can assist in queuing interviews and shortlisting candidates.

What we did?

Stakeholder interviews

Collaborated with the product manager to define goal, timeline and deliverable for the AI assisted recruiting application and key expectations

User interviews (8 recruiters & 3 hiring managers)

To understand recruiter pain points, we conducted in-depth interviews with multiple hiring teams. These sessions revealed key challenges in managing high applicant volumes, coordinating interviews, and effectively assessing candidate fit—highlighting opportunities to streamline workflows through technology.

"I need smart filtering—not just automation"

"Tracking 50+ candidates across roles is chaotic."

Technical alignment

Early collaboration with data science teams helped align our design approach with the AI platform's capabilities. By grounding solutions in both user needs and technical realities, we ensured the final product would be both impactful and feasible to implement.

Recruiter survey insights

Define: Structuring the Solution

Personas

We developed recruiter personas to pinpoint pain points like high-volume screening and inconsistent evaluations—guiding our AI tool's design to enhance efficiency while keeping user control intact.

Current user flow

We mapped recruiters' current screening process—from job posting to candidate selection—exposing bottlenecks like manual resume sorting (avg. 4 redundant steps) and disjointed communication channels causing 30% delays in shortlisting.

Information Architecture

Design: Balancing Automation & Control

We transformed the recruitment workflow through AI-powered efficiency:

The solution instantly surfaces top candidates with prioritized match scores and color-coded rankings, while transparent tooltips build trust by explaining scoring logic.
Bulk actions like one-click scheduling eliminate repetitive tasks.

We engineered the platform for near-instant page loads even during peak usage.

This ensured recruiters can focus on decisions, not delays, creating a seamless hiring experience at scale.

Iterations & Wireframes

High Fidelity Job Application Screen

This intelligent hiring tool automatically ranks candidates by analyzing their skills, experience, and education against job requirements—surfacing the best matches instantly.

Key Benefits: